Frequently Asked Questions

Is it quiet?
The Heritage motor inn is a double-brick structure located away from the Pacific Highway. Although right in the centre of town, the motel is very quiet.
How far from airport?
Approximately five minutes from Ballina-Byron Gateway Airport
How far from river?
The Richmond River is just 50 meters in front of the motel
How far from the beach?
Approximately 4 km by road or an easy flat walking or cycling track
Where is the RSL club?
Directly across the road and overlooking the Richmond River
Where is the Central Business District?
All within three town blocks of the motel
Where are the best restaurants?
Within three town blocks, with some eating places less than 100 m from the motel
Does the Ballina Heritage Inn offer charge back to local restaurants?
Yes we offer an easy convenient charge back facility with numerous restaurants including the RSL directly opposite the motel.
Where will guests find a Cinema?
Situated in Ballina Fair Shopping Centre approximately 1 km away
Is there a fitness centre close by?
Yes, just 200 meters around the corner overlooking the Richmond River
What is the earliest I can Check-in?
Standard check-in time is 2pm, however if you require an earlier check-in please feel free to contact one of our Reception Managers to see if one can be arranged. Call (02) 6686 0505 or click here to send us email (need link).
Can I arrive late?
Yes, late check in can be organised with our reception staff but must be arranged prior to arrival.
Location?
Contact Page
Are your rooms non-smoking?
Yes, all rooms at the Ballina Heritage Inn are non-smoking. So our guests enjoy a fresh rooms every time they stay. We do offer outdoor areas within the hotel grounds for those wishing to smoke.
Does the Ballina Heritage Inn offer Room Service?
No, we do not offer room service.
Does the Heritage Inn offer WIFI?
We offer our guests in-room WIFI and free WIFI across our entire Motel complex. We know how important staying connected is to our guests.
What is the Cancellation Policy?
View our Cancellation Policy
How do I guarantee a booking?
When making a reservation direct to the hotel, provide your Credit Card Details to the Reception Manager to secure your booking.
Bookings made via internet booking sites will receive an email confirmation.
Do you have a Pool for use by guests?
Read more on our Pool Policy
How do I guarantee a booking?
When making a reservation direct to the hotel, provide your Credit Card Details to the Reception Manager to secure your booking.
Bookings made via internet booking sites will receive an email confirmation.